In 1998 PlaNet Computers started the first Internet cafes in Laos. These were established principally to service the tourist community, however it soon became obvious that the local community, both Lao and foreign, were interested in using the facilities.
The reasons varied. In some cases local customers had no equipment or connection of their own. Sometimes the speed and equipment were better at the cafes than at home. Most interesting though were those who came because they liked the atmosphere. It has become a meeting place for people with something in common; the desire to be online. Today about 35% of customers at PlaNet Cafes are locals, mainly students, many of whom have never experienced Internet outside of an Internet cafe.

There are currently 4 Internet cafes operated by PlaNet Computers in Laos, and there are 6 more planned in Laos for 2000. These cafes are each customized to meet the needs of their clients, while guaranteeing common fundamentals: providing quality Internet access, trained and responsive staff and value added services for a reasonable price.

PlaNet begs for expansion. The current model in Laos will be successful across the all of the South East Asian tourist route immediately. Also, PlaNet Computers in Laos is currently setting up the first fully authorised ISP in Laos, with a view to expanding these services to Cambodia before the end of the year.